Transport focus passenger survey vs train operating company

Transport focus passenger survey vs train operating company

As at 14th March 2025 13:47 GMT

Re: Transport focus passenger survey vs train operating company

Posted by Mark A at 09:17, 14th March 2025

Each individual toc scorecard uses the same pair of (negative) quotes from passengers pulled from the general pool, which does emphasise two valid passenger concerns but perhaps it would be better if those quotes were related to the individual TOC. It would improve the, er, focus.

Mark

Transport focus passenger survey vs train operating company

Posted by Mark A at 09:10, 14th March 2025

Here's a link to the survey. Not straightforward to take this in at a glance, need to dig.

Mark

https://www.transportfocus.org.uk/insight/rail-passenger-scorecard/

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