About this web site

This site is run by customers of Great Western Raiway, and views expressed here are personal views. View on the forums are those of the posters which are moderated with a gentle touch, but we can (and will) take down illegal, offensive or personal material and I will correct errors of fact as and when they are brought to our attention.

Background to the Site

Apart from being a customer of Great Western, we (the moderators) have no direct commercial connection with them. But we have acquired a little more knowledge that the average traveller over the last year or two, and have a relationship which has grown to be very much a co-operative and partnering one as we work towards the largely shared goal of promoting public transport.

Personally I (Graham Ellis, main site admin) have sought to persuade First Great Western to run an appropriate level of train service, reliably, and at times people want to travel ... joining the five largest town in Wiltshire. These town are Swindon, Salisbury, Trowbridge, Chippenham and Melksham. Until December 2006, we had five through trains a day. Then all of them were withdrawn. Two "short" workings remain - they don't serve Salisbury - and those run at highly inconvenient times.

Our story on the Transwilts isn't unique - all across the South West I hear stories of higher fares, more crowded trains, less travel opportunities. And I've been asked from a number of quarters to help provide a forum for customers to talk about things - journeys, options .... and also the good and great alternatives. It's not ALL bad news, and First deserve to be given credit where it's due.

As from December 2013, the Transwits service was increased from 2 to 8 trains each way per day - an excellent example of local government, central government, the rail industry, politicians, local businesses, user groups and residents all getting their heads together in common cause.

Why www.firstgreatwestern.info?

Well - I chose this domain because I want to help provide you with (and help you help each other provide) information about the services provided, or which could be expected to be provided, by First Great Western. They have rebranded to Great Western Railway, but for continuity of data or site name remains the same. We are also at http://gwr.passenger.chat though.

Accoriding to another web site """.info is a generic top-level domain intended for informative websites,""" so that makes the choice pretty obvious. And if First had wanted this domain name, they would have registered it a long time ago!

But in order to avoid any possibily of confusion, you'll see that I'm adding a disclaimer to every page that reinforces that thsi site is run by a customer, for other customers.

How can we contact the site owner?

I'm Graham Ellis, and my email address is graham@wellho.net. And I'm on the forum as "grahame". If you want to know more about me, there's a personal page at grahamellis.co.uk, and I have a work page at wellho.net. Finally, you'll find my train campaign [archived] for the Transwilts line at savethetrain.org.uk.

Link to the coffeeshop to discuss the issues raised on this page

Pictures unless otherwise attributed or contributed are Copyright Graham Ellis - see www.wellho.info

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N.B. - This site is owned and run by a customer of Great Western Railway and is not an official site of the company. If you are looking for Great Western Railway's web site please go to http://www.gwr.com. If you want to know more about this site, go here.

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